Returns Request page

Read before applying for the returns request:

Glow Modesty does accept cash returns. Glow Modesty accepts size exchanges and returns for store credit.

IMPORTANT

Refunds exclude shipping fees. Make sure to pay all customs fees related to the return package before sending it out; otherwise, those fees will be deducted from your refund, as these charges are paid directly to the courier company or the government. Only the cost of the item will be refunded unless the issue is due to an error on our part."

You can return the item only if:

  • The item is shipped back within 15 days of delivery.

  • A tracking number for the return shipment must be provided within 15 days of delivery to be eligible for a refund for store credit, Cash back or size exchange.

  • It is unworn, unsoiled, undamaged, with all tags attached in new condition.

  • The return shipment must be shipped back in the original packaging, including the cardboard box that the item was originally shipped in.

The cost of the return shipping (shipping cost and any customs fees) are the responsibility of the customer.

Refunds exclude shipping fees, as these charges are paid directly to the courier company. Only the cost of the item will be refunded unless the issue is due to an error on our part.

ATTENTION FOR US CUSTOMERS: Return packages should be shipped with USP or FedEx or DHL, as other mail carriers may incur shipping errors and processing delays.


Return Shipping Address

All return shipments should be returned to the following address :

Glow Modesty
3400 Rue Foucher, Apt 1
Trois-Rivières, QC, G8Z 1M9, Canada
Phone: +1 819-996-2001

Return shipping fees are the responsibility of the customer, including customs fees if applicable